The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Allergy-free rooms
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Spa & Leisure
Night club
Sun terrace
Leisure/ TV room
Room features
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
131 The Promenade,
Cheltenham,
United Kingdom,
GL50 1NW,
Gloucestershire
Map view
131 The Promenade,
Cheltenham,
United Kingdom,
GL50 1NW,
Gloucestershire
City landmarks
Park
Pittville Park
1.7
km
Museum
Holst Birthplace Museum
1.1
km
Lansdown Road Maxima Forum
World War I Museum
800 m
Pittville Pump Room East Approach Drive Pittville Park
Pittville Pump Room
2.1
km
Spa Centre
The Cheltenham Spa
840 m
Stadium
The Abbey Business Stadium
1.4
km
Keynsham Rd
Sandford Parks Lido
1.3
km
Bramery Business Park Alstone Lane Unit 2C
Brennen & Brown
1.5
km
Nearby
Gallery
The Wilson
590 m
Montpellier Walk
Montpellier District
260 m
Unnamed Road
The Minotaur and the Hare
170 m
Event hall
Cheltenham Town Hall
230 m
Imperial Gardens Imperial Square
Gustav Holst Statue
210 m
Fountain
The Neptune Fountain
360 m
Mall
Wishing Fish Clock
200 m
Park
Montpellier Gardens
350 m
Park
Imperial Gardens
190 m
Cheltenham Minster
310 m
The Promenade
180 m
Shopping Area
Regent Arcade Shopping Centre
220 m
Church
Cambray Baptist Church
300 m
Church
Cheltenham Minster St. Mary's
310 m
Shopping Area
John Lewis & Partners Cheltenham
430 m
Amusement Park
The Play Farm
830 m
Mall
The Brewery Quarter
480 m
Night club
MooMoo Clubrooms
100 m
Gallery
Park Gallery
370 m
High St
Sandford Park
560 m
Gallery
The Gardens Gallery
520 m
Montpellier Gardens
Statue of King William IV
530 m
Restaurants
Prezzo
150 m
99 Promenade
Gianni
280 m
1 Royal Well Place
Cafe Rouge Cheltenham
410 m
31 - 41 The Promenade
The Tavern
330 m
5 Royal Well Pl
KIBOUsushi
390 m
18 Regent Street
Memsahib Gin and Tea Bar
160 m
47-49 Promenade
Lily Gins
140 m
Regent Street 2A Ormond Terrace
The Regency Tea Rooms
380 m
3 Ormond Terrace Regent Street
La Scala Delicatessen
370 m
24 Regent Street
The Find
170 m
20 Regent Street
Thirteen Degrees
260 m
13 St. Georges Road
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
luxurious rooms
friendly staff
average dining
temporary dining setup
7.6/10
Very good
Rooms
8.8
Location
9.0
Service
6.8
Dining
6.3
Guest reviews
7.6/10
based on 4 reviews
8.6
8.6/10 based on 1664 reviews
David
United Kingdom,
February
2024
8.2/10
I absolutely loved my stay at this hotel! The rooms with a beautiful free-standing bath right in the bedroom were so luxurious, and the fabulous toiletries added a nice touch of elegance. However, there was no towel rail or anywhere to hang a towel, which was a bit inconvenient. The roll-top bath, highly publicized on the hotel's social media, lived up to its hype.
Rooms
8.0
The rooms were truly impressive with the stunning free-standing bath and fabulous toiletries.
Service
9.0
The service here was top-notch! The staff went above and beyond to provide amazing service, making me feel truly valued as a guest.
Location
9.0
The hotel's location in the center of Cheltenham was perfect with a happening cocktail bar onsite and being very close to shops.
Dining
7.0
Dining at the restaurant with a view of the park framed by floor-to-ceiling windows was a delightful experience. The fine quality food and outstanding pastries were a highlight, although I was slightly disappointed that the food is now served in a temporary marquee at the front of the building.
Facilities
8.0
The facilities at the hotel were modern and convenient, adding to the overall comfort of my stay.
J.
United Kingdom,
February
2024
6.6/10
The hotel was truly a gem in the center of Cheltenham with a happening cocktail bar on-site. The rooms were cozy with individual touches, a welcoming terrace, and a bath, making the stay delightful. Unfortunately, I was let down by the dining experience, now served in a temporary marquee with average food quality. Still, the hotel's proximity to everything needed balanced things out well.
Rooms
9.0
The rooms were cozy with individual touches, a welcoming terrace, and a bath.
Service
5.0
The service was a mix - challenging in nature and lacking customer service in some aspects.
Location
8.0
Dining
5.0
The dining experience was disappointing with average food quality now served in a temporary marquee.
Facilities
7.0
The hotel offers limited facilities but balances with a cozy ambiance.
Freddie
United Kingdom,
September
2023
6.8/10
I was excited to stay at this hotel with the highly publicized rooms featuring a lovely roll-top bath and trendy feel. The bathroom was indeed great, but the service was lacking as it felt almost challenging at times. The location was convenient, being close to everything I needed, although the outside area was a bit questionable. The dining experience was average, with hot chocolate served in a temporary marquee, but the smoked salmon bagels were a nice touch.
Rooms
8.0
The room with the roll-top bath was as inviting as advertised, with a lovely bathroom and trendy decor.
Service
5.0
The staff could have been more attentive, as there was a lack of customer service provided during my stay.
Location
9.0
The hotel's location in a beautiful square was ideal for accessing everything I needed.
Dining
6.0
While the dining experience was just average, the smoked salmon bagels were a highlight among the offerings.
Facilities
7.0
The facilities had some shortcomings but overall offered what I needed for a comfortable stay.
Barbara
United States,
April
2023
9.4/10
I loved my stay at the hotel! The roll-top bath, as seen on the hotel's social media, was a luxurious touch. The service was outstanding, offered in an almost challenging manner that exceeded my expectations. The location was perfect, with a very happening cocktail bar on-site and close to everything I needed in Cheltenham. However, the dining experience in the temporary marquee was average, even though the main courses were superb. Overall, a fantastic experience with a few minor dining issues.
Rooms
10.0
The rooms were amazing, with high-quality touches and a nice view.
Service
9.0
I was impressed by the outstanding service provided in an almost challenging manner.
Location
10.0
The hotel's location was perfect, with a very happening cocktail bar onsite and close to everything in Cheltenham.
Dining
8.0
The dining experience, although served in a temporary marquee, offered fine quality food with outstanding pastries.
Facilities
10.0
The hotel's facilities were top-notch, enhancing my overall experience.